Shipping Information

Holiday Season Delivery Dates

To offer you the best service and ensure worldwide deliveries before Christmas Day please find here the latest days when you can place your orders. Please consider that the order should be placed before 2pm CET, destination (please see table below) and your rate will be automatically calculated at checkout.

DESTINATION STANDARD EXPRESS
Italy 18/12/2016 20/12/2016
US and Canada N.A. 19/12/2016
UK, Netherlands, Belgium and Spain 18/12/2016 20/12/2016
France and Germany 19/12/2016 20/12/2016
Rest of CEE 16/12/2016 19/12/2016
Extra CEE N.A. 18/12/2016
Russia N.A. 18/12/2016

Shipping methods and costs


We ship both Standard (delivery 3-4 working days) and Express (1-2 working days). Estimated delivery date is displayed at check out.
During sales period, deliveries may take 2 or 3 business days longer than usual.


Europe Standard 1 Europe Standard 2 Europe Standard 3 Europe Express 1 Europe Express 2
Austria Denmark Andorra Andorra Bulgaria
Belgium Eire Bulgaria Austria Cyprus
Czech Republic Poland Cyprus Belgium Czech Republic
France Slovakia Estonia Denmark Estonia
Germany Spain Finland Eire Hungary
Luxemburg   Greece Finland Latvia
Monaco   Hungary France Lithuania
Netherlands   Latvia Germany Malta
Slovenia   Liechtenstein Greece Poland
Switzerland   Lithuania Liechtenstein Romania
Norway   Romania Luxemburg Slovakia
    Portugal Monaco Slovenia
    Sweden Netherlands  
      Norway  
      Portugal  
      Spain  
      Sweden  
      Switzerland  

We offer the following shipping options:

DESTINATION SERVICE COST DELIVERED
Italy UPS Standard € 8.00 1-2 Working Days
Italy UPS Express € 12.00 Next Working Day
Europe Standard 1* UPS Standard € 15.00 2-3 Working Days
Europe Standard 2* UPS Standard € 18.00 3-4 Working Days
Europe Standard 3* UPS Standard € 22.00 4-6 Working Days
UK UPS Standard £ 13.00 3-4 Working Days
Europe Express 1* UPS Express € 25.00 Next Working Day
Europe Express 2* UPS Express € 48.00 Next Working Day
UK UPS Express £ 22.00 Next Working Day
United States UPS Express $ 20.00 2 Working Days**
Canada UPS Express $ 40.00 2 Working Days**
South Korea UPS Express € 30.00 2-3 Working Days
International (Rest of the World) UPS Express € 55.00 2-3 Working Days
Russia SDA/EMS € 55.00 20-25 Working Days

Note

> Deliveries are made from Monday to Friday, during business hours; no deliveries are made on holidays or pre-bank holidays.

> It is not possible to choose delivery dates. If the courier service can’t find you, a note will be left. Three attempts at delivery will be made, after which the order will be sent back to our warehouse.

> In order to guarantee purchase security, after the order has been shipped, it will no longer be possible to change the shipping address.

> We don’t ship to Post Office boxes or forwarding agents.

> We don’t ship to DOM-TOM regions.

> For San Marino and Vatican City addresses, the shipping options are the same as those for Italy.


CUSTOMS TAXES

> For orders within the European Union or Great Britain, we will apply current local VAT tax rate.

> If your order is being shipped to a country we recognize as “Delivered, Duty Paid” (DDP), the import taxes are already included in the final price of the product.

The following countries are shipped to on a DDP (Delivery Duty Paid) basis:

Austria
Belgium
Bulgaria
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Japan
Latvia

Lithuania
Luxembourg
Malta
Netherlands
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland
United Kingdom
United States

> If your order is being sent to one of the countries we recognize as “Delivered Duty Unpaid” (DDU), the price will not include the import tax and VAT. In this case, you will have to pay the import and local taxes upon delivery: payment of these taxes is necessary for release of the order from Customs. We cannot predict how much these taxes will cost or the customs duties for your country, so we invite you to verify them with your Customs Office prior to placing your order.